Data Protection and Privacy Policy

For the purposes of this Data Protection and Privacy Policy and interpretation, the “Company” means a law firm known as Robsons Legal also trading as Settlementagreements4u and Babylaw, hereinafter also referred to as “Firm”, “us”, “we” and “our(s)’   

  1. This Policy explains how we collect and process your personal data. Personal information is data that can be used to identify or contact a single person. We are collecting and processing your personal data by reason of your use of our website. This applies to employees, a client of our Firm (existing or prospective), a visitor to our website or any third party. In using our website, you consent to the collection, use and transfer of data under these terms. This data may include names, email addresses, correspondence address and telephone numbers. We have to process personal data to enable us to provide legal services including advising and acting on behalf of our clients. We also process personal data to maintain our own records and to promote our service. We will usually only use your personal data for the purposes of performance of services which we have contractually agreed to with you and if we have your consent.

  2. In line with the Data Protection Act 2018 amd the provisions of Regulation (EU) 2016/679 (the General Data Protection Regulation "GDPR"), we are data controllers of your personal data.

  3. Should you not agree to our use of your personal data then we may not be able to provide you with the services you have requested.

  4. If we are instructed to act for you and provide our services to you, we will need to obtain and keep your personal data in order to progress your matter. Such data may include your name, addresses, family members names, telephone numbers, email address, financial details, date of birth, national insurance numbers, GP details, medical history, employment details and history, criminal convictions, IP address, bank details, social media posts and/or usernames, photographs, your racial or ethnic origin, your political opinions, your religious beliefs or other beliefs of a similar nature, your trade union membership, your physical or mental health or condition, the commission or alleged commission by you of any offence, and any proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court in such proceedings.
    We may also need to collect and process your personal data for the purpose of verifying your identity, administrating bills and invoices and meeting our legal, regulatory and contractual obligations arising from any relationship we have with you. We will process the data taken from you to enable us to supply the services that you have instructed us to carry out.

  5. We will not share your data for marketing purposes. The data we will hold will be stored on our computers in the UK. We may also occasionally make available information on our database about you to a third party with whom we are acting jointly on your behalf for which we will similarly have your consent. You can change this by withdrawing your consent at any time We may also have to, on occasion, share your data with a third party, other organisation(s) and our suppliers. These companies are obliged to keep your data secure as well. These parties include our support teams who process information, invoices and payments and provide support services on our behalf including our IT services, file storage facility, HMRC and accountants. We will only disclose your information where we need to do so to provide the product or service you have requested, where we need to do so to carry out our duties to our client or where we are required to do so in order to comply with the law or the requirements of a regulatory authority.

  6. We may also need to share your data with other third party companies in the conduct of your matter. Examples of these third parties include:-

  • Barristers

  • The other party to your claim and their representatives

  • Search providers

  • Accountants

  • Experts

  • Mediators

  • Costs Draftsman

  • Family or representatives of the person whose personal data we are processing

  • Current/past or prospective employers

  • Healthcare professionals or social and welfare organisations

  • Business associates

  • Trade associations

  • Professional bodies

  • Supplies and service providers

  • Ombudsman and regulatory authorities

  • Employment and recruitment agencies

  • Financial organisations

  • Debt collection and tracing agencies

  • Credit reference agencies

  • Private investigators

  • HMRC

  • Central government

  • Courts and tribunals

(This list is not exhaustive)

  1. We are obliged by our regulators and our internal retention procedures, to retain your files and your personal data for a period of six (6) years. Generally, we will only hold your data for as long as it is necessary to provide the services and as long as is required by our regulators however if there is a possibility that you may have a legal claim against us, then we will hold your information for the duration of any statutory period associated with such legal claims

  2. We have security measures in place within our firm to ensure that your data is as secure as we can make it. Any transmission of your data by you on our website is at your own risk.

  3. You can request details of all data we hold about you by submitting a subject access request to our Firm. We aim to comply with such a request from you within three months of the request being made.

  4. You have the right to object to our processing of your data. Please note, that where we need to process your data for reasons such as a tribunal order deadline, we shall not be required to cease processing your data.

  5. You have the right to request that we delete your data provided that; we no longer require your data; or there is no legitimate legal basis for us to process your data; or we have unlawfully processed your data; or the data must be erased in order to comply with the law.

  6. You have a right to complain about the way we are holding or using your data and should you wish to do so please let us know. If you remain unsatisfied with our response, you can refer the matter to the Information Commissioner’s Office. Information on how to do this can be obtained from www.ico.org.uk.